Norfolk County Council are warning about text messages circulating claiming to be from the NHS stating you have been ‘in contact with COVID’. The text message then provides a link to ‘get a test’.

These messages are fake. Anyone following the links supplied in the messages will be taken to a fake NHS website which will attempt to gather personal and financial details.

Remember the NHS will:

  • Never ask for payment – COVID testing is free
  • Never ask for your bank details
  • Never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or payslips

If you receive this or a similar text message you can report it by forwarding it to 7726.

If you have received a text message which you believe to be a scam you can also report it to us via our partners, the Citizens Advice consumer helpline on freephone 0808 223 1133.

More advice and updates from Norfolk County Council

For more advice and updates you can:

Reporting scams

Reporting scams you receive helps us continue to build up intelligence on the scammers and how they target people.
You can report scams and get further advice from our partners the Citizens Advice consumer helpline:

0808 223 1133 (freephone)
Citizens Advice consumer service website

If you’ve been the victim of an online scam you can get advice and support from Citizens Advice Scams Action:

0808 250 5050 (freephone)
Citizens Advice Scams Action website

You can also report Frauds, Cyber Crime and Phishing attempts to Action Fraud, the National Fraud & Cyber Crime reporting centre:

0300 123 2040
Action Fraud website